Right of withdrawal

Right of Withdrawal
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.)

Right of withdrawal

right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day

  • on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and this is or will be delivered in one go;
  • on which you or a third party named by you who is not the carrier took possession of the last goods, if you ordered several goods as part of a single order and these are delivered separately;

In order to exercise your right of withdrawal, you must send us ( Shiona Rizza, Goethestraße 30, 75428 Illingen, Germany, telephone number: 015253992257, e-mail address: info@byshiona.de ) a clear statement (e.g. a letter sent by post, fax or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

You can also electronically fill out and submit the model cancellation form or any other clear statement on our website (byshiona.de). If you make use of this option, we will immediately send you (e.g. by e-mail) confirmation of receipt of such a revocation.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Reasons for exclusion or expiration

The right of withdrawal expires in the case of a contract for the delivery of digital content that is not on a physical data carrier if the entrepreneur has started to perform the contract after the consumerThe right of withdrawal does not apply to contracts

  • has expressly consented to the entrepreneur starting to perform the contract before the end of the cooling-off period and
  • has confirmed his knowledge that he loses his right of withdrawal through his consent at the beginning of the execution of the contract.

Sample withdrawal form

If you want to revoke the contract, please fill out this form and send it back.

On

Shiona Rizza
Goethestrasse 30
75428 Illingen
Germany
Telephone: +49 (152) 53992257
Email: info@byshiona.de